With WTF, going in stores really kicks my ass. So I’ve done nearly all of my Christmas shopping online. My 4-year-old niece wanted a particular item that I could not find anywhere. Just for the heck of it, I searched on Ebay, and wouldn’t you know, there was one. It’s such an odd little thing that I don’t want to reveal it, thereby revealing too much to too many, if they should go checking Ebay history. But it was such a silly little thing that the item plus shipping and handling was only about $3! I was delighted to win it! I waited and waited for it. After about 10 days, I emailed the seller. Ultimately, the exchange was so heartwarming to me, I wanted to share it. The seller, even though she did nothing wrong, was ready to go out shopping for me in her hometown. Here is most of our correspondence, which took place over several days:
I said:
I have not yet received the item. Can you please confirm when you sent it? Thank you.
– Fairchild1
And she said:
Have you received it since you contacted me?
Label/Receipt Number: 1001 70 9140 131 233448 13
Status: Delivered
Your item was delivered at 5:00 PM on December 8, 2007 in PRETTY CITY, MD
Tracking #1001 70 9140 131 233448 13
Shipping label printed on Dec-03-07
US Postal Service First Class Mail
Cost: $2.16
Here is the shipping info in case you haven’t, but I am showing it as delivered!
Please let me know! I always use delivery confirmation for this reason.Please let me know if I can be of any further assistance!
– Dee(gransstuff)
And I said:
No, I did not receive it. But I see that the USPS tracking number says it was delivered. I don’t know what might have happened.
– Fairchild1
And she said:
Can you possibly try checking the tracking number at your local post office? If not, I can issue a refund. I would send another one but I don’t have anymore of those! Please let me know what you want me to do! Have you ever had problems receiving packages there before?
Please let me know what you want me to do! I feel really bad!
– Dee(gransstuff)
And I said:
Thanks, Dee. I’ll check with the post office tomorrow. I haven’t had any other problems; I’ve mostly done online shopping this season and have received everything else. It’s not that much money, I’m not worried about that. Just that my niece really wanted one with puppies on it and that’s been the only one I
could find, so I was thrilled! I should have contacted you earlier; I thought it was taking an awfully long time. According to the tracking info, I should have had it nearly a week ago. I’ll let you know what the local post office says.
Thanks.
– Susie
And she said:
Let me know what the post office says! I am going to check around and see if I can find one or something similar!
– Dee
And then she said:
I just did a search on Ebay for puppy ones. There are a
couple but not the one I had. If you wanted to purchase one of those I will gladly refund what you paid me. Here are the item numbers so you can look at those others: [123…] I am just hoping the one I sent is sitting in your post office!
– Dee
And I said:
Dear Dee,
Thank you! That was very kind of you to find those. I went ahead and ordered the doggy one, just in case. It won’t hurt to have two for her. I’m hopeful I’ll be able to track down yours, too.
– Susie
And she said:
It was no problem. I feel bad! Be sure to let me know how you make out. I will issue a refund if we can’t track it down! I’m going out to do some shopping this evening. I will check my local stores and see if I can find one similar!
Merry Christmas,
Dee
And I said:
Good news! It’s here. It had been misdelivered to a neighbor who just got around to bringing it over! Thank you so much for your patience and kindness; sorry for the confusion.
It’s perfect, too. Nothing but puppies. My niece will love it. 🙂
Susie
And she said:
Oh, I’m so happy! Merry Christmas!
Dee
And I said:
Me, too! And Merry Christmas to you 🙂
Susie
What Was I Thinking? 